At DEPT® we create digital experiences... Do you want to get involved too?

This role is part of our Personalised Creative team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Ancestry, Walmart, and more! 

You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries.

Key Responsibilities - in this role you'll be expected to...
- Manage, draft and review client briefs, whilst ensuring client deadlines are met across multiple campaigns
- Liaise with clients, clarifying questions, managing expectations and proactively communicating status, updates or agency recommendations
- Clearly and effectively distil and transfer client feedback to designers, copywriters\
- Prioritise workloads for the team, and escalating when needed
- Maintain a full understanding of the clients’ business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs, with the objective to becoming a trusted adviser
- Build excellent working relationships with key clients – by attending regular meetings
- Ensure success criteria are met and projects are delivered to time and to budget
- Work with the team to determine and test creatives across client owned channels

Working as Account Manager at DEPT® means you'll...
- Have experience delivering a broad range of multi-channel marketing communications including digital and direct, including email and banner experience
- Have experience in YouTube, Content, & YouTube community experience
- Be extremely organised, with the ability to manage multiple projects simultaneously
- Be ambitious and have the ability to think strategically and contribute something new to the agency
- Have the ability to work within short timeframes and meet deadlines and manage schedules and priorities
- Be a highly motivated and personable team player
- Have a moderate understanding of production and interactive processes
- Have excellent oral, written communication skill and superb planning and organisation ability
- Be able to manage and develop client and supplier relationships
- Have a basic understanding of financials to effectively manage budgets

Benefits we offer include...
- Healthcare with Vitality or Medicash
- 26 days’ holiday exclusive of bank holidays
- Mental health support
- Company pension scheme with The People’s Pension
- Enhanced family friendly policies
- A flexible, hybrid working policy\
- Ride to work scheme
- Possibilities to do what you do best and to develop your skills further with training, development and certifications
- Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
- Annual trip to the DEPT® Festival in the Netherlands: a chance to meet other people in DEPT®, see great talks from industry leaders, and have an all-expenses-paid weekend of fun!
- Global Annual DEPT® Cares Day which cadets can donate their skills to support local charities
- Other soft benefits including, refreshments provided in the office and a social calendar with weekly and monthly events on a team or agency level  

Like the sound of all the above? Then Click below and Take Your Shot